Reviews can be very helpful in determining the types of products that might fit your needs. The most effective reviews are ones that cover the salient issues regarding the product you are interested in obtaining. Our experience is that most customers want to know about key aspect of a massage chair such as warranty, ergonomics, ease of use, massage therapy and key features. As such, we have developed a systematic approach to evaluating massage chairs based on the above 5 categories. We also weigh each of these categories equally and give a score up to 20 points. The total possible rating for a massage chair is therefore 100 points. This review will take an in-depth look at the top of the line Omega Massage chair. This is the Montage Premier which is in the luxury range.
Warranty & Customer Service:
For the consumer, the warranty is a form of risk reduction 출장마사지 . In any transaction, one party takes on more risk than the other. The warranty is to reduce the risk of the consumer and balance out the transaction. Therefore, warranty is especially important on higher ticket items. The Montage Premier is backed by one of the best warranties available. With this recliner you get five years on the frame. There are three years on parts and labor. Omega provides ninety days of in-home technician service. You are also covered for any parts shipping expense for one year. This is a more comprehensive warranty than any reputable manufacturer. From a customer service standpoint, Omega has a national warranty call center and is responsive and technically competent with minimal turnaround times. The Montage Premier earns a 19 in Warranty & Customer.
Comfort & Ergonomics:
Massage chairs are also recliners. It is important that they are comfortable to sit in when not in use for a massage. Also, the chair needs to be ergonomically designed, so the important controls or features are readily accessible. The Montage Premier is plush and has soft synthetic leather upholstery. The back pad is comfortable and the seat is as well. The remote control comes with a wireless sub remote that is very convenient to use. The chair is designed to be wheelchair accessible. This enables those with physical challenges to get in and out of the chair themselves. The leg rest is extendable an extra four inches and the chair can easily accommodate persons up to six foot six inches. The Montage Premier earns a 19 in Comfort & Ergonomics.
East of Use:
One thing is for sure, more functionality and options are being added into massage chairs, which is great. However, as more features are introduced manufacturers need design the products to be easy and intuitive to understand. We have seen our share of complex controllers that only cause frustration with users. The Montage Premier is fully outfitted with excellent functions and many manual massage options. Omega introduces a round 4-way button for adjusting the footrest and chair back. The wireless remote controls virtually 80 percent of the chair functions and is the size of a credit card. Manual controls are still located in the side panel of the main remote, but you have great controls with the convenient sub remote. This is the only chair that you do not have to get up when laid back in the chair to make adjustments. The Montage Elite earns a 19 in Ease of Use.